Privacy Policy
The Short Version
We take your privacy seriously. We don't store your files, we don't sell your data, and we only collect what's necessary to provide our service. Your files are automatically deleted within 1 hour after processing.
What We Collect
- Your email address (when you sign in with Google)
- Basic profile info from Google (name and profile picture)
- Payment information (handled securely by Stripe - we never see your card details)
- The files you upload for processing
How We Handle Your Files
Maximum security for your files
- Uploaded files are deleted immediately after processing completes
- Processed results are available for download for up to 1 hour
- Single-use downloads - output files are deleted after you download them
- Auto-cleanup - any remaining files are automatically deleted after 1 hour
- Secure access - only you can download your processed files
- We don't backup, archive, or keep copies of your files
- Once deleted, files cannot be recovered
What We Don't Do
- We don't sell your personal information to anyone
- We don't use your files for training AI models
- We don't share your files with third parties (except for processing services)
- We don't send marketing emails (unless you explicitly opt in)
- We don't track you across the web
Third-Party Services
We use these trusted services to run ClearBG:
- Google OAuth: For secure sign-in
- Stripe: For payment processing (they handle your card info securely)
- Replicate: For AI-powered image processing (when applicable)
Cookies
We use essential cookies to keep you signed in and remember your preferences. No tracking cookies, no advertising cookies - just what's needed for the service to work.
Your Rights
You can:
- Request a copy of your account data
- Delete your account at any time
- Opt out of any communications
- Ask us questions about your data
Contact Us
Have questions about privacy? Want to delete your account? Just want to chat? Email us at: privacy@clearbg.app
Last updated: November 30, 2025